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Frequently Asked Questions

What is the difference between talking to a therapist and a friend/family member?
The difference between talking to a therapist and a friend or family member is that therapists are trained professionals. Therapists understand and guide you in reaching your therapeutic goals by using evidence-based (proven) interventions when working with you.

Although we support the idea of having a friend or family member to talk to, we encourage seeking assistance with a therapist to ensure your thoughts and feelings remain confidential and that you receive non-biased feedback.

Does what we talk about in therapy remain confidential?
Absolutely. We provide a safe space and no judge zone for you to freely share your thoughts and feelings.
With a few exceptions, you are free to share what you'd like with the therapist. We are legally mandated to disclose if there is suspicion of harm to yourself, harm to others, or child/elderly abuse.

How long/often will I need to attend therapy?
Most clients attend sessions at least once per week and others come in less often. Some clients attend sessions for 6 months and others for many years. Whatever your preference, you are welcome to attend as often as you'd like.
How do I book an appointment?
New clients are required to book a free consultation before booking a session with one of our therapists. The consultation will allow you to get to know us and for us to determine your needs and expectations of therapy.
Returning clients may book future sessions at the end of their session or through our online confidential client portal. 

What is your cancellation policy?
We ask that you cancel at least 24 hours before your scheduled appointment time to prevent your payment from being processed.

Do you offer medication management services?
We do not offer medication management services but will be happy to assist you in locating a provider that will be able to meet your medication management needs.

My partner and I would only like to complete the Prepare-Enrich assessment and do not desire to complete couples therapy or an assessment analysis with a therapist. Is this possible?
You may purchase the Prepare-Enrichment assessment without analysis for our therapists. Visit our "Shop" page to purchase.  Please note that this purchase does not include therapy session(s) or an explanation of assessment results from a therapist. If you would like a therapist to interpret the results of your assessment, please do not use this option. Book a couples session with a therapist and further instructions on completing the assessment will be given during the initial session.

Therapy is an unexpected expense for me. I do not have/do not want to use insurance. Do you have any other payment options?

Yes, we have another payment option! Here at Vibrant Minds Therapy & Consulting, we accept CareCredit.
CareCredit is a health, wellness, and personal care credit card that patients and clients can use to finance the care they want and need without delaying appointments or treatment. CareCredit is not an in-house credit program and is subject to credit approval.

What are the benefits of CareCredit?

You shouldn't have to worry about how to get the best behavioral health care. CareCredit lets you say "yes" to recommended treatment and pay for it in convenient monthly payments that fit your budget. The CareCredit credit card gives Cardholders: A convenient way to pay for deductibles, unexpected expenses, copays, and coinsurance, as well as other costs not covered by insurance.

Cardholders can use their CareCredit credit card to pay for repeat visits or treatments without reapplying, so they’re always prepared with a way to pay. CareCredit can be used again and again for family and pets at over 240,000+ Providers and select retail locations.

Learn more by visiting our CareCredit page or contacting our office. Ready to apply? See if you prequalify by selecting the link below, then apply online for your CareCredit card today.

*Subject to credit approval. Minimum monthly payments required. Ask us for details.


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